Our Culture

As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Riverview Health Services’ goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

We are proud to serve Tomahawk and the surrounding area. Our center boasts beautiful views and is located right on the river. We are proud to be members of the Tomahawk Chamber of Commerce and active in our community.

In a recent customer satisfaction survey, we are proud to share, 100% of our residents indicated their overall experience as good to excellent and would choose Riverview again if the need arose.

We recently were awarded a 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. As a recipient of the Bronze – Commitment to Quality Award, we may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.

Leadership Team

Director of Social Services / Admissions–Susan Pecher

“My grandmother owned a nursing home, and I remember visiting with the residents as a young girl. The experiences there influenced my decision to join the healthcare field. I enjoy meeting with families and getting to know the residents. I especially find it rewarding being able to assist them in navigating their way through dementia and Alzheimer’s. I feel I connect with the residents and their families, having lost my mother to Alzheimer’s. I’m happiest when I can bring comfort to a resident and some understanding to a family member.”

Director of Therapy–Kelly Sondelski

“I have worked in geriatric rehabilitation for more than 20 years. I love this field because of the relationships with the patients, their families, and the community. Being able to provide quality services and seeing the patients succeed is what continues to drive me.”

Testimonials

“I have a relative in Riverview Health Services. I just want to let you know how responsible the staff is. My relative has dementia, and when I walk through the front door, they are there to update me. When I walked into the building for the first time, I looked around and inhaled all I could. The air was as clean as a personal dwelling. Keep up the good work!”

– David Pohle

“I have had two family members go to Riverview Health Services. The staff is very good and the care they received was excellent. Riverview should be a training school for nursing homes because it provides care and assistance exactly the way a nursing home should. They gave my family member a chance when no other center would. If there are any issues that arise, they are addressed right away. If anyone needs a nursing home, I’d say Riverview Health Services is the place to be.”

– Dave Polak